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Employment

April 2016 - July 2018   Kroger:  Houston TX

Frozen Lead

• Ordered Frozen product
• Set Endcaps
• Stocked Frozen

Meat and Seafood

• Counter service
• Stocking
• Set seafood display
• Sanitation

September 2012 - April 2015    IBM:  Edmonton AB

July 2008 - September 2012    ManPower at IBM:  Edmonton AB

Senior Support Representative

• AIX ID Admin
• Linux ID Admin
• Solaris ID Admin
• Wrote scipts for ID autiomation and auditing
• Active Directory
• ID Auditing
• Help Desk support

June 2002 - March 2008    Convergys:  Edmonton AB

Senior Tech - Comcast Internet Technical Support

• Assisted customers with cable modem connectivity
• Assisted customers with e-mail
• Basic Billing
• Supervisor Escalation's
• Supported Agents
• New Hire mentoring

June 2002 - Augest 2005    Mr. PC:  Edmonton AB

Contract Technician

• Web design
• Software Installation
• PC Assembly

October 2000 - December 2001    7 Eleven:  Austin TX Leduc, AB; Transfer

Sales Associate

• Assisted Customers
• Shift Accounting
• Cleaned and stocked

October 1999 - June 2000    Adecco at Apple Computer:   Austin, TX

Technical Support

• Supported Apple High end Desktop Systems
• Supported Education Customers

April 1996 - July 1999    National Computer Clearinghouse:   Austin, TX

System Administrator

• Linux Administration
• Sendmail Administration
• Backup and Restore
• NT Administration
• PC Support
• Ascend Pipeline configuration

June 1993 - March 1996    ACR Computer:   Austin, TX

Technical Support /Sales

• Computer repair
• Computer telephone support
• Computer Sales
• Purchasing
• RMA Handling

Techinical Skills

Operating Systems	Software/Languages
Linux Slackware,RedHat,etc Solaris 2.5, 7, 8 Irix 6.2 BSD 4.3 SunOS 4.1.x BSD 4.4 NetBSD,FreeBSD DOS 2.0 - 6.22, DR-DOS 6 Windows 3.11, 95, 98, NT, XP Macintosh OS 6.01 - 10.6 Amiga Workbench 1.3 - 3.1	Apache Web Server Administration DNS Bind configuration NFS Administration Basic Sendmail Administration TCP/IP Networking Windows Networking Macintosh Networking HTML SQL MS Basic (C64,Atari,GW,Amiga Basic, QBasic) C,Objective C

Education

• High School; Austin Tx
• NAIT; Computer Systems Technology; first year